Coverage Spotlight: Service Line Coverage

 What is Service Line Coverage, and is it always included on a Homeowners Policy?

Service Line Coverage is an optional coverage that can be added to your Homeowner Policy with most of our insurance carriers.  It is sometimes called “Water and Wastewater Line Coverage” or “Buried Utility Lines Coverage”, but service line coverage helps cover the costs of repairing damaged service lines and pipes coming into homeowners’ properties that are damaged and that the homeowner is legally responsible for.  

An example of when this coverage might be used is when a tree root has grown through a sewer pipe that is on the homeowner’s property and is the homeowner’s responsibility to fix.  Service Line Coverage would pay to dig up the damaged sewer piping and replace it.  Another example would be if the water line between the house and street has a leak and it needs to be dug up to be repaired.

Service line coverage usually excludes coverage for septic systems, sprinkler systems, and well pumps.  

Each insurance company’s coverage has different policy limits, deductibles, and has different restrictions so it is important to read through what your insurance company will cover.  With some of our companies, this coverage can only be added when the policy is started or at the renewal. Contact your Absolute Insurance agent today at 515-279-2722 or service@insaia.com for a quote to add this coverage to your policy and the specific coverages offered by your insurance carrier. The average cost is $80/year for up to $10,000 of coverage.

You can find more about Homeowner Insurance policies on our website. Interested in a free quote or want to review your current Homeowner policy? Call us today at 515-279-2722 or email us at service@insaia.com!

Ask Your Absolute Insurance Agent: Do I have to tell my Homeowners Insurance Company that I have a Dog?

One question that is on every Homeowner/Condo Owner/Renters insurance application is whether you have any dogs or other animals in the household or on the property.  If you didn’t disclose the dog on your application or didn’t disclose the breed of your dog, your insurance policy could be voided due to misrepresentation.  This means that if your dog bit someone, and the dog wasn’t mentioned on your Homeowners insurance policy, the insurance company may refuse to pay the claim and cancel your policy.

 

Each company has different guidelines relating to dogs, but usually, the company will ask for the breed of the dog, the bite history, and sometimes how the dog is controlled (in the house, in a fenced-in yard, etc.)  We do not have any Homeowner Insurance Company that will write a policy where a dog has a prior bite history or is a pit bull.

 

Did you get a new dog or pet since your application was written?  Let your agent know what type of animal/breed of dog, how the dog is controlled, and whether it has a bite history so we can note your policy.

4 Ways to Help Reduce Your Home Insurance Premium

I was recently discussing ways to reduce Home Insurance Costs with a client.  Many clients are building new homes or revamping an existing home.  Here are some ideas we discussed that can reduce your home insurance.

1.  Fire & Burglary Alarms:  There is a discount for having alarms for fire and burglary.  There are a lot of technologies out there.  Burglar and fire alarms that are monitored by a 3rd party give the bigger discount.  But even the alarms that alert your phone with video/data sharing may provide a  discount:  Blink, Ring, etc.

There are 3 other things that I would recommend considering.  With some of our carriers, these will discount your policy a little.  But more importantly, these could prevent or minimize a claim.  Avoiding a deductible, the mess, and the hassle has big value!

2.   Roofing Material:  Consider installing a roofing material that has a UL 4 Rating.  This can avoid most hail events and will also last much longer.  The newer the roof, the better the discount.  The better and newer the roof is an even better discount.

3.  Backup Sump Pump System - Municipal Water or Battery Backup:  If this is done during construction, it is a minimal cost.  I would do the municipal water backup.  No electricity = no sump pump.  When do you need a sump pump?  During a storm.  When does the power go out?  During a storm.  This is why Sump Pump backups are huge.  Plus some are a 2nd pump so even if you have power, it may be the difference-maker.

4.  Water Leak Detection Devices:  There are some new water leak detection devices out there that will alert you or turn off the water when a water leak is detected.  Your home's washing machine, dishwasher, and the water line to the fridge are your 3 leakers and can cause massive damage. Check out this page on our web page for more information on Water Loss & water leak detection systems.

~ Jeff Eastvold

Creating a Home Inventory

Included in most Homeowners, Condo-Owners, and Renters policies is coverage for the contents of your home.  Do you know how much coverage you need if you had to replace everything in your house?  Would you know what you had in each room of your home in the event of a claim?

Keeping an inventory is helpful to know how much coverage you need, and to have a list of your contents in the event of a claim such as a break-in, a fire claim, or other claim.

There are several different ways to create an inventory – pick a method that works best for you.  Keep a copy of the inventory someplace other than your home.  It is recommended that your attorney or executor of your estate have a copy as well.  You can also leave a copy with a trusted family member or emergency contact.

Ways to keep an inventory:

• Written List  
• Digital List (Online with a Google Doc or Excel Spreadsheet) 
• Pictures/Videos - this is especially recommended for more valuable items.  If you are taking a video, audibly describe items as you move through your home. 
• Combination of above 

It is recommended that you take inventory by room within your house.  Make sure to take photos from different angles and in a well-lit room.  You can also use sticky notes to label certain items.  Keep receipts or appraisals of higher-priced items.  For electronics and appliances, it is recommended to also include the model number and serial numbers of each item.  Don’t forget to include your garage, shed, deck, and basement when you are completing your inventory. 

One example of how you could set-up your inventory digitally would be to use Google Docs.  Create a folder called “Home Inventory”.  Within the folder, you could upload photos/videos of each room.  An inventory would be created with either Google Docs or Google Sheets (similar to Excel); create a separate page for each room. If you are working on the inventory with another household member such as a spouse, you could share the folder and give them editing rights so that they can also modify the inventory.  You could also share the folder with your attorney, executor, or emergency contact with viewing rights so that they have a copy as well, or you could give them a hard copy to keep as a back-up for you.

A few times a year, review your inventory to add new items or remove items that you have gotten rid of.  Make it a habit to update your inventory when you add new purchases to your home.

As you are doing an inventory of your house and come across special or high-value items such as jewelry, art, cameras or coin collections, you might want to talk with your agent about insuring these items as Scheduled Personal Property (SPP) on your policy.  Here is a blog giving more information about SPP, but you can also reach out to your agent for more specific information.

Replacement Cost vs Actual Cash Value - What Does it Mean?

Have you ever looked at your homeowners, condo, or renters policy and saw that your property, belongings, and/or roof is listed as being insured for Replacement Cost Value (RCV) or Actual Cost Value (ACV)?  Have you ever wondered what that means?

Replacement Cost (RCV) is the value to replace an item at today's cost.
Actual Cash Value (ACV) is the value for a similar item at today's cost minus depreciation (replacement cost minus depreciation).

What does this mean?  Let's use an example most people have in their house - a couch.  Four years ago when you moved into your house, you purchased a new sectional for $2500.  Last month, your sectional couch was damaged in a covered claim.  

• If you have actual cash value coverage, the insurance company would pay the value of the couch today (replacement cost minus depreciation).  In this example, they might determine that after 4 years of use, your sectional is only valued at $1800.
• If you have Replacement Cost coverage, the insurance company will pay what it could cost to buy a similar couch today.  The sectional you purchased 4 years ago might now be $2600 so they would pay that amount. (Some insurance companies will give you the actual cash value of an item and require a receipt for the new item before paying you the remainder)

What does it mean by depreciation?  Over time, your home, contents, and/or roof may lose value due to factors such as age and wear and tear.  This loss in value is commonly known as depreciation.  

RCV and ACV also affect how your roof is insured too.  Some companies only offer RCV coverage for roofs if they were installed within the last 15 years, otherwise, the roof is covered for ACV.  

Here are some important things you can do:

1. Look over your Homeowners, Condo, or Renter's Insurance policy to see what coverages are listed for your policy
2. On your Homeowners policy, make sure that we have the most recent roof year listed for your home
3. Take an inventory of your items in your home, and update annually.  It is recommended to take a video of each room, including in your closets and cupboards.  This will help in the event of a house claim.

If you have any questions regarding the coverage on your policy, please contact your Absolute Insurance agent today at 515-279-2722 or at service@insaia.com.

You can find more information about Homeowner's Insurance coverage at https://www.insaia.com/home_insurance.php


You can also click here for a quote on your Homeowners Insurance.

5 Alarms to Consider for your Home

What alarms and sensors do you need in your home? The answer is different for everyone. But, whatever your situation, today’s technology has you covered with options including online monitoring and more. Here are some common alarms, including two everyone needs to have, and three many people should at least consider:

1. Smoke alarms
   No matter where you live — house, condo, apartment — you need smoke alarms. Place one in every room where people sleep, and at least one on each level of your home. Consider alarms that work for both flaming and smoldering fires (they’re different), as well as an interconnected system so that all alarms sound when one detects smoke.
    
2. Carbon-monoxide (CO) detectors
   Here’s another must-have. CO — a deadly, odorless gas generated by the burning of fuels such as wood, natural gas or propane — kills hundreds of people a year in the U.S. You should have at least one CO detector on every level of your home, even if you only have electric appliances and heat sources. Your state may even require you to have one.
    
3. Natural gas detectors
   These alarms usually detect CO and propane leaks, so consider one if you have natural gas appliances in your home. You also need one for your RV or trailer if you use propane to fuel your cooking or heating.
    
4. Water alarms
   Leaks from appliances or pipes can do extensive — and expensive — damage to your home if they go undetected. Water alarm systems typically use sensors placed near appliances or other trouble spots to alert you when they sense moisture.
    
5. Security systems
   Whether you want a do-it-yourself system or one that is professionally monitored, you’ve got more options than ever before. You may even be able to check in on your home from wherever you are using your smartphone.
    

When you’re making these important decisions, here’s one more important thing to consider: Some of these alarms could qualify you to save on your homeowner's insurance!

You can find more information about Homeowner's Insurance coverage at https://www.insaia.com/home_insurance.php

You can also click here for a quote on your Homeowners Insurance.

Please give us a call at 515-279-2722 or email us at service@insaia.com.

Valentine's Gift Coverage

Each year, we usually have a few clients who get engaged over Valentine's Day.  If you are one of these lucky couples, make sure that calling your insurance company is at the top of your list of people you notify.  Why?  "While there is no way to insure the sentimental value of such a gift, having the right amount of insurance will provide financial protection", according to the Insurance Information Institute.

Jewelry losses are one of the most common losses for all homeowners content-related insurance claims.  So if you received a new piece of jewelry for Valentine's Day (or a nice new set of golf clubs, or artwork, or fancy new camera, etc), you want to make sure that it is insured correctly.

Does the item need special coverage?
Most homeowners and renters insurance policies include coverage for contents, but there are limits to how much coverage there is for high-value items such as jewelry, furs, art, etc.  Usually, we add these types of items to a policy as "Scheduled Personal Property" or SPP.  This has specific coverage for individual items, offer broader coverage for loss (such as if your ring were to accidentally fall down a drain.)  There is usually no deductible applied to items that are scheduled as SPP on your policy.

Keep a copy of your Receipt or Appraisal
Insurance companies will usually ask for a recent appraisal of an item being specially insured as SPP.  This helps with a description of the item and the appraised value.  We also recommend that you keep a picture of items as well - this can help with identifying a lost item.

For more information regarding Scheduled Personal Property, check out this blog on our website.

If you have an item that you want to add as Scheduled Personal Property to your Homeowners or Renters Insurance Policy, please call your Absolute agent at 515-279-2722 or email us at service@insaia.com.

What gifts might you need to specially insure?

After the Christmas gifts are opened, the wrapping paper is picked up, and the Christmas dinner is over, you might want to take a minute to think about the different gifts that people in your household received.  Did anyone receive anything expensive that you might need to add specifically to your homeowners or renters insurance policy?  Did someone receive a nice necklace or ring?  That Gibson Guitar they have been talking about for a couple years?

We have had a few insureds share the great news that they are engaged this holiday season.  Engagement rings, and other jewelry, often has limited coverage on insurance plans unless it is added as "Scheduled Personal Property" to your home, renters, condo, or manufactured home insurance policy. 

We also typically get the question about who needs to insure the engagement ring - the person who gave the ring, or the person who is wearing the ring?  This depends on a few different factors such as whether the couple live together (and have a joint insurance plan) or if they live separately.  Generally, the person who is in possession of the ring needs to be insuring the ring.

Typically, we think about jewelry as an item that might be appraised and added to a homeowners or renters insurance policy as "Scheduled Personal Property", but there are other items that you might want to consider:

• Cameras, lenses, and equipment
• Golf Clubs
• Skis or snowboards
• Road bikes
• Art or antiques
• Firearms
• Computers
• Musical Instruments

If you, or someone in your household, received some of these items, you should consider adding them with special coverage to your homeowners, renters, or condo insurance policies.  Most Homeowner, Renters, and Condo Insurance policies place limits on high-value items.  These items should be added as Scheduled Personal Property to your policy.  You can insure jewelry, furs, fine art, expensive cameras, and other valuable items this way on your policy.  You can contact your Absolute Insurance agent at (515)279-2722 and discuss whether or not to add items to your policy.

What is the benefit of insuring an item as Scheduled Personal Property?

We often include reminders in our newsletter about adding jewelry and other items as Scheduled Personal Property, or SPP, to your Homeowners, Renters, Dwelling, or Condo Insurance Policy.  Have you ever wondered how SPP is different than the regular contents coverage included on your policy?

While your typical homeowners policy includes limited personal property coverage for the contents of the home, sometimes there are limits placed on certain categories of valuable covered items.  For example, a homeowner insurance policy might have a $1500 sub-limit on jewelry.  If you had a loss for a necklace valued at $400, you would probably be fine getting it covered under your homeowners insurance policy (assuming it was lost under a covered peril), but if you had a necklace worth $5700, you would most likely only be covered up to that $1500 policy sub-limit.  Many homeowners choose to seek additional coverage through a scheduled personal property endorsement to their policy.

Scheduled Personal Property also provides broader coverage for the scheduled items.  For example, if your wedding ring drops down the drain while you are washing dishes it may not be covered unless it is included as a Scheduled Personal Property item on your policy.  Also, if a loss were to happen to a SPP item, the policy deductible doesn't apply. 

What types of items can be added as SPP?
• Jewelry
• Musical Instruments
• Art
• Stamp or Coin Collections
• Cameras
• Furs
• Computers
• Silverware
• Golf Equipment
• Firearms
If I have an item I want to add as Scheduled Personal Property to my policy, what do I have to do?
Each item that is added as Scheduled Personal Property to a policy is listed individually and needs to be appraised before they are added.  If it is a recent purchase, the receipt might work in place of an appraisal.  Please contact your Absolute Insurance agent at 515-279-2722. 

Spring is Here! Time to Prep the Basement......

This past winter was certainly one to remember and one that brought with it a new vocabulary phrase: "Polar Vortex"! With Spring finally arriving, we have different concerns than frozen pipes and ice dams. Here at Absolute Insurance, we understand the risks associated with bad weather on your home and want to remind everyone to check your sump-pump to ensure it is still operational after this harsh winter. Also, check your home insurance to make sure you have Back-up coverage.

Water Back-up of Sewers and Drains is an optional endorsement on a standard home insurance policy. This endorsement provides coverage in the event of water or sewage backing up through the drains or in the event of sump pump failure. This is important as none of these are covered perils on a standard policy. Many companies will not allow a client to add this coverage during the policy term but it can be added at the time of renewal. Other companies will have a 30 day waiting period before the coverage takes effect.

The coverage provided is broad in nature and will cover contents, structural damage, and clean up. Some companies have different deductibles for this type of coverage other than the Named Perils deductible shown on the Declaration page of your Home Insurance Policy. There are some companies, however, that maintain the same deductible across the board.

Contact your Absolute Agent for further coverage questions and deductible options if you already have the Water Back-up of Sewers and Drains endorsement in place. As always though, it is far better to prevent these situations then dealing with them down the road.

You've Got Some Q's: We've Got the A's

Q:  My wife lost her wedding ring while we were on vacation.  Is this covered under my house insurance?

A:  No.  It would have to be stolen in order to be covered UNLESS it was scheduled on the home policy as "Scheduled Personal Property"


Q:  A tree has landed on my house and has caused damage to my home.  Will insurance replace the tree?

A:  No.  Home insurance protects your home and detached structures.  Trees are not covered.


Q:  My vehicle was broken into and personal property was stolen, is this covered under my full coverage auto insurance?

A:  No.  Only items that were attached to the vehicle as stock items are covered.  Personal property losses would only be covered under a home, renters, condo/townhome, or mobile home policy.  Auto insurance never covers personal property.


Q:  Water came up through my sewer drain and destroyed my roommate's belongings.  Will my homeowners insurance cover this?

A:  No.  Your home insurance will cover only those things belonging to you or a family member.  Unless you have Water Back-up coverage, your home insurance would not even cover your belongings.  In this situation, your roommate would need to get a renters insurance policy to cover their belongings in an event of a loss, and in this situation, they would also need to have the renters insurance policy endorsed with the Water Back-up of Sewers and Drains coverage in order to be protected.

Claims: Q and A

Q:  I own a home and my girlfriend just moved in, is her stuff covered under my home insurance?

A:  No.  Since she is not a relative, there is no automatic coverage for her belongings or liability.  In most cases, there is an endorsement that can be added to the policy to cover her.  In other cases the best thing would be to establish a renters insurance policy.  Either way you go, these are relatively cheap fixes to a little known coverage gap for both property and liability.


Q:  My basement wall is bowing and I'm afraid that it will eventually fall in.  Will my home insurance cover this?

A:  No.  This is a matter of neglected upkeep on the home.  Just as your home insurance will not pay to replace a roof that is deteriorated from normal wear and tear, it will not pay for the repair to the normal pressure of the earth against the foundation walls.  Insurance is protection against sudden and accidental risks, not risks that persist over time and have been neglected.


Q:  If I have an accident that is my fault, will my full coverage pay for a rental car?

A:  No.  Comprehensive and Collision coverage do not pay for rental car reimbursement.  That coverage needs to be endorsed to the policy in order for the coverage to be in effect.  The same applied to Roadside assistance or towing & labor.  Full coverage merely covers physical damage.

Earthquake Coverage

While we don't live in California, with a constant barrage of information, warnings, and occurences, it is not unknown to the Midwest to have devastating earthquakes occur.

The fault line that we are most concerned with in this region of the US is the New Madrid fault line.  This fault line and Seismic Zone runs between St. Louis and Memphis.

According to some "Danger Zone" maps, most of Iowa would feel the seismic activity while indoors, while Southeastern Iowa could actually have unstable objects overturned.

While it may not lead to the same type of damage seen in California, a substantial amount of property damage could very well be evident in or around Iowa.  Unfortunately, earthquake coverage is not an automatic coverage on your homeowners policy.  It is an endorsement that can be added to your policy and normally functions with a percentage deductible.  By this, a person can have earthquake coverage at a 5% deductible, where the percent derived from your total dwelling coverage.  For example, if your home is insured to $100,000, your 5% deductible would be $5,000.

The cost of this endorsement ranges from company to company along with deductible options but is typically between $40 - $80 per year for this additional coverage being added to your existing homeowners policy.  Call your Absolute Agent for further coverage details.

Water Back-up of Sewers and Drains

As spring rolls in to an already saturated Iowa, make sure you know your risk for Water Back-up of Drains.

Water Back-up of Sewers and Drains is an optional endorsement on a standard home insurance policy that provides coverage in the event of water or sewage backing up through the drains or in the event of sump pump failure.  Neither of which are covered perils on a standard home insurance policy.

Typically, the cost for this coverage ranges between $40-$80 per year per $5,000 in coverage and some companies require that a sump pump be present in order to secure this type of coverage.  Also, many companies will not allow a current client to add the coverage during the term of the policy.  In these cases, it can be added at the time of renewal.  Other companies will have a 30 day waiting period before the coverage takes effect after the endorsement is issued.

The coverage provided is broad in nature and will cover contents, structural damage, and clean up.  Some companies have different deductibles for this type of coverage from the Named Perils deductible that shows on the Declaration page of your Home Insurance Policy.  There are some companies, however, that maintain the same deductible across the board.  Contact your Absolute Agent for further coverage questions and deductible options if you already have the endorsement in place.

Home Claims: How to Keep An Inventory

Keep an inventory of your belongings and updating it periodically is an important aspect to ensuring that the insurance company and properly compensate you for the loss of those belongings at the correct replacement cost.

Some individuals do so with simply keeping a written log of such in a safety deposit box in a bank or at a trusted residence outside their home.  Others will do about the same with photos and video.  These are all great examples of how to protect yourself from a low ball bid from an Insurance Adjuster, or to keep the supplemental checks to a minimum.

Now, as people and society is becoming increasingly paperless, there is a new way to create and save a household inventory.  At www.knowyourstuff.org, individuals can keep a running log of their belongings and can be stored on your home computer or laptop.

This is a very helpful website that not only can help you in the creation of the inventory (there is a short video you may watch that shows the proper steps), the site can actually store the inventory in a secured "Vault".  This software makes creating a home inventory fun and easy.  Once you have completed your inventory, it is easy to keep your information up-to-date.

However it gets done, it is very important to keep and maintain a household inventory.  While insurance companies usually don't have any problems with that which is "usual and customary" additional items and rather unusual items may be disputed.  As a small caution to this, even though you may have an inventory on all your jewelry, guns, and artwork, that does not necessarily mean that you have adequate coverage.  Those items will still need to be scheduled separately to ensure that they are covered to the full replacement cost.

Scheduled Personal Property Coverage

This blog post focuses on Scheduled Personal Property (SPP) and how to insure it properly for the full replacement value.

As most readers already know, your home insurance covers personal property at a certain percentage of your dwelling coverage.  This percent is usually set at 70%, so if you have a $100,000 policy on your home, then your contents are covered up to $70,000.  While this is good coverage, there are limitations placed on certain types of property.  These types of property include (but not limited to):

• Jewelry
• Guns
• Artwork
• Antiques
• Currency

Some of these limits are as low as $1,500 in total per class of items.  Also at stake when looking at these items is that they will fall under the total household deductible.  By this, if your $5,000 wedding ring was stolen, then the company would pay up to the $1,500 minus your deductible (nowadays, a standard home insurance deductible is $1,000).  By this, you would not be able to replace the ring with like kind and quality.  An easy way to get these to replacement value is to get an appraisal for each item that would exceed (or come close to) the limit and get it over to your Absolute Agent.  Not only will the pieces be insured to that value, but they would have a separate deductible of your choosing.  Give us a call today.